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Mask Me UK FAQs

Processing time: The time I need to prepare an order for dispatch varies as we operate on a made to order basis. For details, see individual items.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. Mask Me UK is not responsible for delays due to customs.
Payment Options
Returns & Exchanges

Mask Me UK gladly accepts cancellations. Request a cancellation within: 24 hours of purchase.

Mask Me UK does not accept returns or exchanges on face coverings. All other items can be returned or exchanged.

Please contact us if you have any problems with your order.

For any other questions please contact us.